![]() If you paid with Bitcoin, your subscription already has a pre-determined life, and it will automatically cancel after your paid time has expired. With credit card subscriptions, you would get the unused time. Your account will be demoted to “free” status right away and its limits will reset to the free account sending limits right away. When you cancel a PayPal subscription to GMass, you do not get the unused time for the month or year. Your GMass account will be demoted to “free” account status within a few minutes after canceling. If you paid with PayPal, you must log in to your PayPal account and cancel your GMass subscription from there. Just like, if you remove the Netflix app from your mobile device, it doesn’t automatically cancel your Netflix subscription. Last note: Uninstalling the GMass extension does not automatically cancel your subscription to GMass. We will then verify that the logged-in Gmail account has permission to cancel the subscription of the other account before the cancellation is final. But if you can’t log in to that account, you can log into ANY other Gmail account that is connected to GMass. Try again, and be sure to hit the red GMass button.Īnother note: It’s easiest if you’re logged into the Gmail account that has the GMass subscription you wish to cancel. ![]() So that means: If you receive a message from Mail Delivery Subsystem saying “Delivery to the following recipient failed permanently:, ” then you have pressed the Gmail Send button. If you do not have the GMass button because you uninstalled the extension, you must re-install the GMass extension to cancel your subscription. Hitting the regular Send button will result in a bounce. Important: Be sure to hit the red GMass button, and not the regular Gmail Send button, because is not a real email address it is a command. You will receive a message in your Inbox telling you when your account will be demoted to free status. The same applies if you’re an annual subscriber. So if you’re a monthly subscriber, you can still use GMass until the end of your monthly period. Your subscription will end immediately, but your account will remain on its plan until your paid period is up. Optionally, please tell us the reason for your cancellation in the Body of the email. Here, I’m logged into but I’m cancelling the GMass subscription for Ĥ. Set the Subject to the address of the GMass subscription you want to cancel, if you’re not logged into that same Gmail account. If you are logged into a different account, put the email address of the account whose subscription you are cancelling in the Subject line. Leave the Subject blank if you’re logged into the Gmail account whose GMass subscription you want to cancel. Do not hit Send.ģ. If you are logged into the Gmail account whose subscription you want to cancel, leave the Subject blank. If you don’t have access to that Gmail account anymore, log in to ANY Gmail account that is connected to GMass.ġ. ![]() Then, log in to the Gmail account whose GMass subscription you wish to cancel. If the GMass buttons aren’t showing up in your Gmail interface, then it’s not installed. Then click Settings at the top, then Account at the left, and then the Cancel option.įirst, you must have the GMass extension installed. Log in to our dashboard at with the account you subscribed. Two ways to cancel a credit card-based subscription: How to cancel your subscription to GMass’s mail merge tool depends on whether you subscribed with a credit card or PayPal.
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